Terms and Conditions of Services

Our classes are delivered in small group personal training sessions and through video instruction.

General conditions

If you cannot attend the class or are not able to do the session you will be given the opportunity to do a class at another location.

The fee is non refundable, and needs to be paid before class commencement.

If for some reason I am not able to make the class I will find a substitute trainer or otherwise will have to cancel that class for that day.

If the class has to be cancelled I will do my best to reschedule the class that week, or otherwise refund you that class.

PUFF Fitness indemnity

Please before you start the course have your GP or Midwife give you clearance to exercise.

Please disclose all health information as requested prior to class commencement to the trainer.

Please keep me updated with any changes to your health status. These include all medical conditions; physical and mental, injuries, allergies and medication you are taking.

PUFF Fitness is not liable for any injury that may occur to yourself or your child during the class.

Before the class or personal training session

Please make sure you:

  • Have eaten a small snack and hour or two before class commencement.
  • Are well hydrated and avoid alcohol before training.
  • If you are feeling unwell before your session please contact me.
  • Please bring water and a small towel to your session.
  • Wear appropriate clothing and footwear.
  • Are ready at the appointed time.

Contact information

If you need to get in touch please call 0800 FITPUF (0800 348783) or email fitness@puff.kiwi.nz. See www.puff.kiwi.nz for further details.

If you are unhappy for any reason

You have the right to contact the Health & Disability Commissioner under the Code of Rights. See their website www.hdc.org.nz for further information.

© Copyright 2014 PUFF Fitness